As an ISP Contractor and manager, it’s important that you keep your team in check, but it’s also important to make sure that nothing is going wrong on the job.  In any business, a manager’s responsibilities are to make sure the business is operating as usual and to help the team improve on a regular basis.

As an ISP Contractor, there are certain things you’re going to want to avoid, and also some best practices we’d like to make you aware of to help you avoid any conflict in the future.

Documentation

In any business, proper documentation is always very important. As Inc Magazine mentioned, there are two immediate reasons why documentation is important for your business: the first one is that if one of your employees goes on a vacation, you’ll have documentation to figure out how to pick up the pieces while they are away, and the same applies if an employee leaves the company. Think about it; inventories, processes, company passwords, or login information, and much more can all be easily documented and will cover you and your business in the long run. Regardless, just be sure that if you’re documenting anything, you’ve done your due diligence, and everything in writing is 100% accurate, this way you don’t have to deal with any liability issues further down the road.

Working with your Employees

Now, it’s important to have ongoing engagement with your employees. You’ll want to provide them with ongoing training and education, provide them with the resources they need to get the job done efficiently and show them that you care as their supervisor or manager. There are a few grey areas here though.

When the time comes that you need to reprimand or correct negative behavior in an employee, be careful of your choice of words.  Make sure that you deal with them in a manner that coincides with your code of ethics or conduct because if you upset the wrong person, they could try to follow up in a court of law. So give your employees their critiques, but try to keep it as professional as possible.

This is especially important with making promises as well; even though sometimes promises come with good intentions and can even be work incentives, be careful with what you’re promising to your employees. If something happens and you can’t fulfill your promise, again, it could come back to bite you legally. 

Defending Yourself

We mentioned that at times if you deal with your employees inappropriately, it could result in a court case. Did you know that the average cost to defend yourself if you don’t have an insurance policy is $150,000? Yes, that’s right, a whopping $150,000 just to make sure your business isn’t ruined, that is, if that legal bill doesn’t drown your business alone.  We want you to stay protected. If you have the proper coverage you need, you won’t have to face the consequences.

If you have any questions whatsoever about your current policy, or would like to explore other insurance options outside of your current coverage, then call the experts in parcel delivery insurance – Paradiso Insurance. Our experienced, licensed agents are well versed in working with ISP Contractors and will work with you to find the best coverage options for your business. Call 860-453-0116 or click here to send us a message right now!